Improve Win-Win Negotiation Skills

COURSE CONCEPT

Negotiation is a form of communication that is entered with another party: either between two individuals or a group. Negotiation is a means of getting what we want from others. Often, this involves back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed. The method of principled negotiation enables parties to discuss their needs, negotiate issues, and looks at mutual gains to reach a fair and satisfying agreement.

AUDIENCE

For individuals who are seeking to improve their negotiation skills, improve communication and relationships to and attain win-win outcomes

AIMS

Incorporate collaborative negotiation skills to attain goals for win-win outcomes.
• Broaden negotiation to consider the perspective of all parties to deepen your understanding of the issue for negotiation.
• Design and broaden the negotiation options to attain a win-win outcome.
• Improve communication and relationships with people

COURSE CONTENT

The Harvard Principles of collaborative negotiation
• Negotiation attitudes
• Negotiation styles: competitive and collaborative
• Four elements of Principled Negotiation
• The Third Side in Negotiation or Going To The Balcony
• Tips for gaining perspective on a conflict
• Stages in Negotiation
o Preparing for negotiation
o Interacting during negotiation
o Closing the agreement

LEARNING OUTCOMES

On completion of the program, you will be able to:

Apply the Harvard Principles of collaborative negotiation
Apply an appropriate negotiation attitude to a situation
The Third Side in Negotiation Or Going To The Balcony
Implement all stages of negotiation that includes: Preparation, Interaction, Close, and Review
Prepare for negotiation incorporating both sides of the case and applying a range of tools
Implement logistical considerations for negotiations
Interact during negotiation that entails establishing rapport between parties and considering power positions
Define the problem in terms of needs, brainstorming possible options, and select the solution that will meet the needs of both parties
Design and implement an action plan for the negation outcome
Evaluate the success of the negotiation process and consider learning points for future negotiation
Apply strategies to handle the hidden agenda of the negotiation, when the other party does not live up to their part of the bargain and when unfair tactics are used