How to Map a Conflict

Conflict is an inevitable part of life, and it can arise in many different scenarios - amongst friends, colleagues, family members, and even strangers. How we approach conflict can mean the difference between a productive outcome and one that is damaging and unhelpful. It is common for people to avoid conflict, but unfortunately, this often leads to simmering tension that can lead to even more difficulty down the line. Our online course, 'How to Map a Conflict' is designed to help individuals identify and resolve conflicts effectively.

What is conflict mapping?
The first step to successfully resolving a conflict is to identify its basic structure and the underlying issues that are involved. A conflict map is a visual representation of this information and it enables individuals to see the key variables involved in the dispute. By mapping a conflict, you can identify its root causes, the parties involved and their interests, the barriers to negotiation, and possible solutions. Our course teaches you how to create a conflict map, the benefits of doing so, and how you can use it to solve disputes.